Do Guests Expect In-Room Coffee Makers in Hotels?
Yes! Most guests definitely expect an in-room coffee maker along with coffee supplies such as condiments. According to a study by Hilton, 92% of global travelers expect some form of coffee, tea, or hydration to be available in their room. Coffee Makers consistently rank as one of the top five most requested room amenities globally. Beyond just a caffeine fix, the in-room coffee station represents convenience, privacy, and hospitality. This small investment pays off immensely through higher guest satisfaction scores, better online reviews, and increased brand loyalty. How to Set Up a 5-Star Coffee Station Setting up a coffee station requires more than just placing a machine on a desk. It’s about creating an intentional "niche" that feels premium and organized. As approximately 76% of guests start their morning routine with a coffee, making the in-room station the "first touchpoint" of their daily experience, according to Global Coffee Report. Choose the Right Hardw...