Posts

Do Guests Expect In-Room Coffee Makers in Hotels?

Image
Yes! Most guests definitely expect an in-room coffee maker along with coffee supplies such as condiments.  According to a study by Hilton, 92% of global travelers expect some form of coffee, tea, or hydration to be available in their room. Coffee Makers consistently rank as one of the top five most requested room amenities globally. Beyond just a caffeine fix, the in-room coffee station represents convenience, privacy, and hospitality.  This small investment pays off immensely through higher guest satisfaction scores, better online reviews, and increased brand loyalty. How to Set Up a 5-Star Coffee Station Setting up a coffee station requires more than just placing a machine on a desk. It’s about creating an intentional "niche" that feels premium and organized. As approximately 76% of guests start their morning routine with a coffee, making the in-room station the "first touchpoint" of their daily experience, according to Global Coffee Report. Choose the Right Hardw...

When To Replace Your Hotel Pillows

Image
  Sleep plays a remarkable part in the guest’s experience at a hotel. The word of mouth spread way faster when guests got a peaceful sleep at a hotel. According to a study by Lodging Magazine, 78% of guests who experience good rest claim they’ll return to a hotel. A peaceful sleep is notably enhanced by comfortable, cool, and plush hotel pillows. That’s why hoteliers should know exactly when to change their pillows and how to retain them. Signs For Hotels to Change Their Pillows How would a hotelier determine when to replace hotel pillows or sustain them with proper care? Out of Shape Pillows When a pillow looks flattened, out of shape, or more robust than fluffy, you should change your hotel pillows.  Staining or Odor Yellowing of the white pillows under the pillow covers indicates the need for replacement. Any sort of stains. Major or minor stains, lingering smell, or a color change indicate the hotel needs to change its pillows.   Lumps or Clumps Hotel Pillows t...

5 Best Hotel Pillows

Image
  Ready to upgrade your guests’ experience to gain outstanding business this season? Here’s the secret behind 5-star ratings: the 5 best hotel pillows! According to HN Magazine, Sleep quality directly correlates with guest satisfaction scores and return rates. Studies indicate that 76% of travellers consider bed comfort the most important factor in hotel room satisfaction. That's why DZEE has created a list of the 5 best hotel pillows your hotel needs to guarantee a 5-star rating and create lasting guest loyalty this season. The Difference Between Regular and Hotel Pillows Hotel pillows are made to endure vigorous commercial use and laundering without losing their shape and fluffiness for longer periods. In comparison, most retail pillows are designed for regular in-home washes with an average lifespan of about six months to a year. Key Differences Between Regular Pillows and Hotel Pillows Durability Hotel pillows must withstand "industrial" use. They are fluffed, squash...